🚲 Complete Field Guide

Wheely Good

Sydney's Lime Logistics Partner. Everything you need to start earning β€” fast.

πŸ“² Download the App πŸ“‹ Task Types
01 β€” Overview
🏒 About Wheely Good

Sydney's Lime
Logistics Partner.

Wheely Good is an authorised Lime Logistics Partner operating across the Sydney metro area. We manage a team of field workers who keep Lime's e-scooter and e-bike fleet running β€” charged, repositioned, deployed, and serviced.

πŸ›΄
What We Do

Lime operates thousands of e-scooters and e-bikes across Sydney. When batteries run low, bikes need repositioning, or vehicles need servicing β€” that's where our team comes in. We're the people on the ground making sure the fleet stays operational and riders can always find a charged, working bike.

πŸ’Ό
How You Work With Us

You work as an independent contractor, paid per task completed. There's no fixed roster β€” you choose your own hours and work the areas that suit you. The more tasks you complete, the more you earn. Simple.

🎯 The Objective

As many tasks,
in as little time
as possible.

You're paid per task β€” the more you do, the more you earn. Speed and efficiency are everything.

18
per hour
⚑ Battery Swap
12
per hour
πŸ”€ Move
10
per hour
🏭 Retrieval
28
per hour
πŸ“¦ Deploy
πŸŽ‰
$100 Weekly Bonus β€” Available for Our Tools Workers

Hit more than 300 battery swaps in a single week and earn a $100 bonus on top of your normal pay. This bonus is available to workers operating with company-provided tools. Absolutely worth targeting once you know the area.

These are benchmarks after roughly a month on the job. It takes time to learn clusters, plan efficient routes, and optimise your process. Everyone starts slow β€” give it time and you'll get there.

02 β€” The App
πŸ“² Lime Supply

Download the App

Everything happens in Lime Supply. Find tasks, scan bikes, complete tasks, get paid. Download it before your first shift.

Lime Supply App
Download on the
App Store
Get it on
Google Play
03 β€” Reading the Map
πŸ—ΊοΈ Map Colours

Know Your Pins

Every task appears as a coloured pin on the map. Learn the five colours and you'll instantly know what work is nearby.

Green = Move
Blue = Battery Swap
Red = Retrieval
Orange = Deploy
Purple = Service
1
Open the Tasks tab
Tap Tasks at the top of the screen to see all available bikes on the map.
2
Look for clusters
Multiple pins close together = more tasks per trip. Clusters are where you make real money.
3
Check the details
Tap any pin to see battery %, last GPS update, last ride, and priority. Use this to decide if it's worth going.
4
Check last activity
If Last ride is over 1 week old, skip it. The bike has likely been moved or stolen.
πŸ’§Avoid bikes near water β€” they're often gone
πŸŒ‰Skip lone bikes under bridges unless there's a cluster
πŸ…ΏοΈAvoid bikes that appear to be in parking lots
πŸ†Golden rule: clusters = cash. Always prioritise areas with multiple bikes
04 β€” Starting a Task
πŸ“· Find It. Scan It. Done.

How to Start
Any Task

Found a good task? Follow these four steps every time to find the bike and get credited.

1
Check the last photo
Tap the bike pin, then tap Vehicle Actions β†’ Last Photo. Look for graffiti, stickers or damage to identify the bike before you arrive.
2
Reserve it
Tap Reserve to lock the task so nobody else grabs it while you're on your way.
3
Ring the bike
When you're close, tap Ring. The bike flashes and beeps β€” quiet from a distance, loud when you're right next to it.
4
Scan to collect
Tap Scan to Collect and scan the QR code on the handlebar. Can't scan? Enter the serial number printed underneath.
⚠️
Don't cancel reservations

The app limits cancellations per day. Too many and your ability to reserve gets suspended for 12 hours β€” half a shift gone.

βœ…Reserve bikes and drop spots in the same area β€” plan first, then collect
πŸ“Reserve drop spots before you start collecting β€” they fill up fast
❌Don't reserve bikes you can't realistically get to
05 β€” Task Types
πŸ“‹ The 5 Tasks

What You'll
Be Doing

Five task types, each with its own strategy. Here's how to do each one efficiently and maximise your hourly rate.

πŸ”€
Move
Green pin on map
Pay per task
Our tools
$4
Your tools
$6

Move a bike from where it is to a designated drop spot. Do these in bulk with a van β€” one-by-one is rarely worth it.

🚐Collect a cluster, drop them all at one spot in a single trip β€” always work in bulk
πŸ“Reserve drop spots before collecting β€” popular ones near stations fill up fast
πŸ“ΈCheck Last Photo before heading out to ID the bike by its markings
⏱️Last activity over 1 week? Skip it β€” it's probably gone
πŸ’§Avoid bikes near water or under bridges unless it's a big cluster
πŸ”§Got a van? Buy a ramp β€” loading bikes is dramatically faster
⚑
Battery Swap
Blue pin on map
Pay per task
Our tools
$3
Your tools
$3.50

Swap a depleted battery with a fresh one. Highest volume task type β€” and 300+ swaps in a week earns a $100 bonus.

πŸ—ΊοΈTarget clusters of blue pins β€” 5–10 swaps on the same street is where the real money is
πŸ“Reserve drop spots in bulk at the start of your run β€” plan the route, then execute
πŸ””Ring the bike when nearby β€” it flashes and beeps so you spot it fast in busy areas
⏱️Skip bikes with no activity for over a week
πŸ“¦
Deploy
Orange pin on map
Pay per task
Our tools
$3.50
Your tools
$3.50

Pick up bikes from the Lime warehouse and deploy them to drop spots across the city. Easiest task β€” great for building volume.

😎Simplest task β€” warehouse pickup, drop at spots. No map hunting required.
πŸ“Reserve your drop spots before leaving the warehouse β€” check what's available first
πŸ”’Dropspots show capacity (e.g. "🚲 8"). Plan your load to fill multiple spots per run.
⭐Starred dropspots are high priority β€” favour these where you can
🏭
Retrieve
Red pin on map
Pay per task
Our tools
$5
Your tools
$6

Collect bikes from the field and return them to the Lime warehouse. Best pay per task β€” but strategy matters since retrievals can be scattered.

πŸ’°Best pay rate β€” up to $6 with your own tools. Worth planning your day around when you can batch them.
πŸ”—Combine with deploys β€” grab retrievals on the way to/from the Lime warehouse. You're already making the trip.
πŸ—ΊοΈDon't drive 30 minutes for one $6 bike. Batch them or stick to ones on your existing route.
🏭All retrievals go back to the Lime warehouse β€” know the address and hours before your shift.
πŸ”§
Service
Purple pin on map
Pay per task
Our tools
$3
Your tools
$3
πŸŽ“
1-Hour Induction Required First

Service tasks are locked until you complete a 1-hour induction at the Lime warehouse. Coordinate with Lime directly β€” ask in the WhatsApp group to get it organised.

πŸ”—Double up β€” service tasks are quick minor fixes. Knock one out while collecting a nearby bike.
πŸ“Keep an eye on purple pins as you navigate β€” easy extra cash when you're already in the area.
πŸ“ˆOnce unlocked, service tasks stack nicely on top of your regular run and boost your hourly rate.
06 β€” Pay Rates
πŸ’° What You Earn

Two Tiers

You earn more when you bring your own tools. Every task pays extra when you use your own van or bike.

🚐 We provide the tools
⚑ Battery Swap
$3.00
πŸ”€ Move
$4.00
πŸ“¦ Deploy
$3.50
🏭 Retrieve
$5.00
πŸ”§ Service
$3.00
πŸŽ‰
$100 Weekly Bonus β€” Our Tools Workers Only

Complete more than 300 battery swaps in a week and earn a $100 bonus on top of your normal pay. Available to workers using company-provided tools. Once you know the city this is very achievable.

Tracking Your Earnings

The Metrics tab (bar chart icon in the bottom nav) shows your weekly breakdown. Data refreshes every 24 hours β€” recently completed tasks appear under My Tasks β†’ Completed first.

07 β€” Getting Paid
πŸ’Έ Invoicing

Invoice Weekly.
Get Paid Wednesday.

Simple process. Invoice us each week and the money lands in your account by Wednesday.

πŸ“…
Period
Monday to Sunday
every week
πŸ“§
Send To
accounts@
wheelygood.com.au
πŸ”’
Include ABN
Required on
every invoice
πŸ’³
Paid
Processed Tues
In account by Wed
Checklist β€” Don't Submit Without These
βœ“Your ABN
βœ“Invoice dates (Mon–Sun)
βœ“Itemised breakdown of task types and quantities
βœ“Total amount owing
βœ“Your bank account and BSB details
βœ“Emailed to accounts@wheelygood.com.au
08 β€” Referral Bonus
🀝 Refer a Mate

Know Someone?
Earn $100.

Know someone who'd be great at this? Send them our way. You earn $100 when they complete more than 500 tasks.

πŸ‘‹
Tell a mate
About Wheely Good
πŸ“§
They email us
support@
wheelygood.com.au
🎯
500 tasks
They hit the milestone
πŸ’°
$100 to you
Added to your invoice
πŸ“§ support@wheelygood.com.au

Make sure they mention your name when they get in touch

09 β€” Community
πŸ’¬ WhatsApp

Join the Team

The Wheely Good WhatsApp group is where the team shares tips, asks questions, and helps each other earn more. Join before your first shift.

πŸ’¬
Wheely Good
WhatsApp Group

Ask questions  Β·  Share tips  Β·  Learn from the team  Β·  Stay up to date

Scan to join, or tap the link below

πŸ’¬ Join the WhatsApp Group β†’